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General terms

Return and refund policy: We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at irispixx.online@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS] If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at irispixx.online@gmail.com Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards. Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at irispixx.online@gmail.com We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at irispixx.online@gmail.comPlease note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS] If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at irispixx.online@gmail.com Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards. Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at irispixx.online@gmail.com For any returns questions, you can always contact us at irispixx.online@gmail.com Damages and issues Please inspect your order upon receipt and if the item is faulty, damaged or you received the wrong item, you will need to notify the carrier and provide photo evidence so we can assess and correct the issue. Exceptions / non-returnable items Certain types of products cannot be returned, such as personalized items (such as special orders or personalized items) and personal care items (such as beauty products). If you have any questions or concerns about your specific item, please contact us. Unfortunately, we cannot accept returns for discounted items or gift cards. Returns Once we receive and inspect your return, we will notify you and let you know if the return is approved. If approved, a refund will automatically be issued to your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and ship the refund. If you make the chargeback or cancellation fee, you must pay the bank a transaction fee of 85 USD. (legal) If it has been more than 15 business days since we approved your return, please contact us at irispixx.online@gmail.com

Imprint

irispixx Central: Morsbronner Weg 38. 12109 Berlin Managing Director:Burak Akkus Finanzamt Berlin Tempelhof StNr: 21/203/04712 As a small business owner, we are exempt from sales tax according to Section 19 UStG.

Terms of service

Terms of Service Terms of Use TERMS OF USE Terms and Conditions and Consumer Information (The following General Conditions also contain legal information on distance contracts and consumer protection rights under the electronic commerce regulations) § 1 Scope (1) These terms and conditions apply to the company between you and us. irispixx Mrsbronner Weg 38 12109 Berlin Print: https://www. irispixx.com/) Contracts are concluded via this online shop. § 2 Conclusion of the contract (1) The offer of services and goods in our online shop does not constitute a legally binding offer, but an invitation. The order (invitation to an advertising offer) is narrow. (2) By clicking on the "Buy" button in the last step of the ordering process, you make a binding offer for the performance and purchase. The services and products displayed in the order summary. You will receive one immediately after sending the order The order confirmation does not yet constitute acceptance of your contractual offer, but is merely a message to you The receipt of the order and its full scope are confirmed. A contract is created between you and us when we place your order. A separate order confirmation that you will receive in a separate e-mail. Please check your SPAM regularly The folder of your e-mail inbox. (3) You can select the services and products in our online shop by clicking on the corresponding button in a menu. Put the shopping cart. If you want to complete the order, go to the shopping cart by clicking on the "shopping cart" icon; You will be directed to the next order process. After selecting the services and products by clicking on the appropriate button The receipt of the services and goods in the shopping cart opens with the next click by clicking on the "shopping cart" icon. The "Next step" button is a page where you provide all the necessary order and address data. Opens in the next step Click the "Next step" button once more and a page will open where you can select the payment method When you click on the "Next step" button, a page with your order and address data and the necessary information will open. The item details and the costs incurred are summarized. Until then, you can send your entries rectify them or withdraw from the contract. However, the offer becomes binding only when the "Buy" button is clicked later within the meaning of paragraph 2. § 3 correction note As part of the ordering process, you first place the desired services and products in the shopping cart. Here you can change the desired amount at any time or completely remove the selected services and products. If you have deposited services and goods there, you can first click on the "Next step" button to enter a page where you will enter your order and address data and then select the payment method on the page that appears when you click on the "Next step" button. Finally, after clicking on the "Next step" button, you will be presented with an overview page where you can check your information. You can correct your input errors (e.g. order and address data, payment method or requested number) in the relevant field, click on "Change" on the Last overview page or return to the website you logged in from by clicking on the "Back" button in the used Internet browser. If you want to cancel the ordering process completely, simply close your browser window. Otherwise, after clicking on the "Buy" confirmation button, your declaration becomes binding in accordance with Article 3 (2) of these Terms and Conditions. RIGHT TO OPT OUT CANCELLATION TO CANCEL It is possible to return the order within 14 days; However, no refund will be made for orders during the discount period. Customers have no right to cancel orders for products that are customized to the customer's specifications or adapted to the customer's personal needs. Therefore, your screen printing order for customized printing cannot be canceled as expressly stated here. (2) We will use the data provided by you solely for the fulfillment and processing of your data without your separate consent. (3) If your data is ordered and transmitted accordingly, we will only store your data within the scope of our tax and commercial obligations. § 5 Payment terms Payments are made using the payment systems offered on our website. § 6 Prices The prices quoted by us are final prices including taxes. § 7 Delivery Terms / Transport Costs The products will be delivered to the delivery address specified by you. § 8 Privacy You can send your data to our privacy policy (https://www. irispixx.com). § 9 Final Provisions (1) The terms and conditions stated herein are complete and final. Any changes or additions to these terms and conditions must be in writing to avoid any ambiguity or disagreement regarding the content of the contract agreed between the parties. (2) If individual provisions of this contract are invalid, this will be the case if the contract is reconsidered. You must send your pictures within 30 days of purchase. Coupons that are not used in time will be canceled

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